Digital transformation is something companies have been doing for decades. Every 10 to 15 years companies witness a significant shift in technology. If this is the case, why is there so much talk of digital transformation now and what’s different about it today?
We’re currently working in the mobile cloud era. Organizations no longer debate if they’ll use cloud technologies. CIOs are evaluating what type of cloud technologies to use and how extensive these deployments should be. Additionally, no one would build an application or service today without making it mobile-ready.
Yet, several factors make digital transformation different today. Unlike the past, where CIOs dealt with one major technology revolution at a time, such as the move to PC or the transition to the Internet, today’s CIO must navigate at least four major tech trends simultaneously. IT leaders must simultaneously deploy and integrate mobile, cloud, IOT, and big data analytics solutions to deliver responsive businesses. The CIO faces yet another major transformation ahead with the move to intelligence learning computing systems, frequently called cognitive computing.
The second thing that’s different about being an IT leader today is that technology changes at an unprecedented pace. For example, mobile and cloud see significant shifts every three months. Finally, these technologies have allowed startups as well as established companies to enter new markets and disrupt the status quo. This disruption affects every industry and businesses of all sizes.
It’s clear to CIOs and business leaders that they must embrace and master change or get left behind. If we’re in the mobile-cloud era and digitally transforming our businesses, the question technology leaders should be addressing is “What’s next?”
Industry leaders are moving beyond the digital transformation and embracing New IT. This new computing era assumes that organizations will build an integrated strategy that combines the benefits of mobile, cloud, IoT, big data and analytics. Companies are deploying these technologies today but as discrete silos. If combined, these technologies have the ability to deliver the right information, to the right person, at the right time. I call these Right-time Experiences. New IT enables Right-time experience applications and services that have four attributes. Going forward technology leaders must provide systems that are:
- Connected. The first stage is getting connected everywhere with mobile and IoT. It also means breaking down the data islands within the organization to deliver one source of data.
- Contextual. Mobile and IoT help provide new functions (such as image capture and new navigation) as well as new sensor data. Contextual data integration into business workflows is a new IT requirement.
- Composable. Modern apps and workflows will be adaptable. To do this, IT must build apps by creating recombinant components that can be selected and assembled in various combinations to satisfy specific user needs. These include microservices, PaaS services, and an orchestration layer. Companies should think of these microservices as Lego building blocks for business apps.
- Cognitive. Companies will use big data storage and processing with machine learning to deliver near real-time or real-time insights. Cloud resident Data-as-a-Service, machine learning, and sentiment analysis services are examples of new tools to IT must embrace to help fuel new business insights.
Rather than get hung up on terms, such as digital transformation, New IT, and cognitive computing, companies must focus on redesigning processes to meet new customer requirements and take advantage of new data and analytics. The post digital transformation world is one where companies have flexible IT systems that allow them to rapidly respond to market changes.
This article was written by Maribel Lopez from Forbes and was legally licensed through the NewsCred publisher network.